Effective Date: August 12th, 2026

Welcome to Furnish Hope & Home. By accessing or using our website, purchasing products, or interacting with our services, you agree to these Terms & Conditions.

Please read them carefully before using our website or making a purchase.

1. About Furnish Hope & Home

Furnish Hope & Home offers quality new and gently used furniture, home furnishings, and other household items at affordable prices.

Our store supports the mission of Furnish Hope, helping provide furnishings and household essentials to individuals and families in need.

2. Acceptance of These Terms

By accessing this website or making a purchase, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy and any additional policies posted on our website.

If you do not agree with these terms, please do not use our website or make a purchase.

3. Product Information and Availability

We make every reasonable effort to provide accurate descriptions, photographs, dimensions, pricing, and availability information for the products listed on our website.

However, because many of our items are pre-owned, one-of-a-kind, or available in limited quantities, product availability may change quickly.

We cannot guarantee that an item displayed on our website will remain available until a purchase has been successfully completed.

We reserve the right to correct errors, inaccuracies, or omissions, including pricing or product information, at any time.

4. Condition of Used and Resale Items

Many items sold through Furnish Hope & Home are pre-owned or resale items.

These items may show signs of previous use, including but not limited to:

• Minor scratches, marks, stains, fading, or discoloration

• Normal wear and tear

• Cosmetic imperfections

• Variations in condition not fully represented in photographs

We make reasonable efforts to accurately describe the condition of each item and provide photographs when available.

However, customers are responsible for reviewing all available product descriptions, photographs, dimensions, and condition details before completing a purchase.

Unless otherwise stated, used and resale items are sold as-is and as available.

5. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise noted.

We reserve the right to change prices at any time. However, changes will not affect orders that have already been successfully completed.

Payment must be completed through the payment methods made available in our storefront or through other approved methods.

In the event of a pricing, technical, or listing error, Furnish Hope & Home reserves the right to cancel or correct an order.

6. Sales and Order Acceptance

Submitting an order does not necessarily guarantee acceptance or availability.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

• Product unavailability

• Errors in pricing or product descriptions

• Suspected fraudulent activity

• Technical errors

• Violations of these Terms & Conditions

If an order is canceled after payment has been processed, any applicable refund will be issued according to our refund policies.

7. Pickup and Delivery

Customers are responsible for reviewing the pickup and delivery information associated with their purchase.

Where pickup is required, customers are responsible for:

• Arranging transportation

• Ensuring the purchased item will fit in their vehicle and home

• Providing adequate assistance for loading furniture, when necessary

• Picking up their purchase within the designated pickup period

Furnish Hope & Home is not responsible for determining whether furniture will fit through doorways, hallways, stairways, elevators, or other spaces within a customer's home.

Customers are encouraged to carefully measure furniture and their intended space before purchasing.

Any delivery services offered may be subject to additional fees, availability, scheduling requirements, and separate terms.

8. Returns, Refunds, and Exchanges

Because many of our items are unique, pre-owned, or resale items, return, exchange, and refund eligibility may be limited.

Specific return and refund policies will be outlined in our Return Policy.

Customers are responsible for reviewing the applicable policy before completing a purchase.

Nothing in these Terms & Conditions guarantees that an item will be eligible for return, exchange, or refund.

9. Donations and Mission Support

Purchases made through Furnish Hope & Home help support the broader mission of Furnish Hope.

However, the purchase of a product is a commercial transaction and should not automatically be considered a charitable donation for tax purposes.

If you make a separate monetary or in-kind donation to Furnish Hope, different terms or tax considerations may apply.

10. Website Use

You agree to use our website only for lawful purposes.

You may not:

• Use the website for fraudulent or unlawful activity

• Attempt to gain unauthorized access to our website or systems

• Interfere with the operation or security of the website

• Copy, reproduce, distribute, or exploit website content without permission

• Use automated systems or tools to improperly access or collect information from the website

• Misrepresent your identity or affiliation when interacting with Furnish Hope & Home

We reserve the right to restrict or terminate access to the website if we believe these Terms & Conditions have been violated.

11. Intellectual Property

Unless otherwise noted, all content on this website—including text, photographs, graphics, logos, branding, designs, and other materials—is the property of Furnish Hope & Home, Furnish Hope, or its respective content owners.

This content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, delivery providers, analytics platforms, or other external websites.

Furnish Hope & Home is not responsible for the content, availability, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

13. Disclaimer of Warranties

The website and products offered through Furnish Hope & Home are provided on an as-is and as-available basis, except where otherwise required by applicable law.

We make reasonable efforts to provide accurate information and quality products but do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

To the fullest extent permitted by law, Furnish Hope & Home disclaims warranties, whether express or implied, except where such warranties cannot legally be excluded.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Furnish Hope & Home and Furnish Hope will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Our total liability related to a purchase will not exceed the amount paid by the customer for the specific product giving rise to the claim, except where otherwise required by law.

15. Changes to These Terms

We may update or modify these Terms & Conditions from time to time.

Any changes will be posted on this page, along with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms & Conditions.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted according to the laws of the State of Oregon, without regard to conflict-of-law principles.

17. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Furnish Hope & Home
50 SE Scott St, Bend, OR 97702
541-588-4285